-Winner of Excellence
in Anti-Spam
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SpamSentinel
for Domino Server
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SpamSentinel filters the Spam from your Inbox
Notes Client Version
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Lotus Notes Spam Blog |
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All About Spam for Lotus Notes and Domino Users | Product & Customer Support
| We believe in quick support responses
During UK and US business hours, we answer most phone support requests immediately and over 95% within 10 minutes. If you have a question we want to give you a quick answer so you can get back to work.
Further, all support emails are answered personally by the people who actually built the product. We don't outsource our customer support to a call center or a third party. Read the entire "What we believe" .... |
To ask us a general product, sales or support question, Click Here >>
Contact Names & EMail Addresses
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You can share your screen with our support staff so we can troubleshoot any installation problems that you have.
We utilize this "screen sharing" technology to coordinate product reviews, product installations and to support our maintenance customers. There is no charge for this service.
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We will spend up to one hour assisting in the installation and use of any of our products, at no cost to our customers. This will allow you to adequately evaluate our products. Our normal office hours are between 9 AM and 5 PM EST. MayFlower Software
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You can log a support call for any of our products. To log a Help Desk call for any of our products.
People who are evaluating our Help Desk for purchase can also enter calls. Please remember that these calls are read by our support staff as you test the live system.
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Test SpamSentinel with Sample Spam Messages |
To test SpamSentinel, we created a self-service tool that will send between 1 and 5 spam messages and one Eicar test virus.
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Sometimes, customers need to upload files from servers that do not have email. If this is the case, you can do that by clicking this link:
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"I just wanted to take a moment and tell you about the outstanding customer service experience I just had with Chris Rich...He spent 3 hours cleaning and trouble shooting a second problem which clearly went beyond the realm of what he was required to do. Not once did he complain that it "wasn't his job" or leave me to try and figure the mess out by myself. I always felt completely confident in his ability and was grateful to have someone so dedicated to making sure I was completely satisfied with the way my application was working."
Read the entire Customer Testimonial ...
EMail Harvesting Notice that we are not afraid to put our email addresses on our website, as SpamSentinel blocks nearly 100% of harvested email address spam!
You should also feel comfortable again listing your email addresses on your website, so your customers and partners can reach you. |
"Thanks! I don't know how big your company is but I can tell you that some of the big companies in the world could learn a thing or two about your great support service! "
Samuel Jonasson, CAOZ
Reykjavík, ICELAND |
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