Different Users of InfoScout
These scenarios are representative of the types of things people “Watch” for using InfoScout. Picture each of these managers entering the office in the morning and reviewing any "hot" items before the hustle and bustle of the day begins.
A computer can now tells these users what’s happening in their organization without endless hours “surfing” for information in corporate databases, warehouses, data marts and Lotus Notes files. End-users’ work functions require timely information from a variety of heterogeneous data sources. In that way, they have the facts at their fingertips each and every business day. One user said it best: “InfoScout delivers my morning information with my morning coffee. I now have enough information to make most of my decisions, and not be surprised by changing business."
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An Accounting Manager: all Accounts Receivable older than 90 days.
A Men's Clothing Buyer in a department store chain: any item whose sales dropped from last week to begin a markdown process to clear out slow moving items.
A Customer Service Manager: all customer service issues that have not been resolved in 7 days, to enable her to escalate these problems.
A Purchasing Manager: all purchase orders placed for more than $50,000, so that she can approve or disapprove them.
A Marketing Manager: all products that are below the company's standard sales margin percentage, to better help manage low performing product lines.
A Loan Officer at a lending institution: all non-performing loans, to quickly establish an action plan before they default.
An Insurance Company Salesperson: all policies up for renewal in 90 days, to make sure these accounts are not lost to competition.
A Salesperson: all sales made yesterday.
A Financial Manager: all new purchase orders placed this week so that he can manage cash and provide for cash to pay the incoming invoices.
Everyone at a large manufacturer wants a Watch of today's follow-up items taken from various databases. |