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| | | EHD - Support from the USA
Amanda D'Amico ( North Ayrshire Council )
We currently have Essential Help Desk and are working closely with EBS to get the Web Portal up and running for our Customers. This is a fantastic Product and works well within our Organisation. The support from EBS has been great. Even though we are in the UK and they are in the USA, there have never been any problems with the time-zone difference. Support direct from EBS is both useful and important to us.
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| | | Excellent product and support
Kunal Ganguly ( Ashbrook Simon-Hartley )
Our company has been using Essential Help Desk for a number of years - this is an excellent product and I would highly recommend it for any company looking for an all-in-one solution for an IT helpdesk. One of the best parts about working with Essential is the outstanding and personal level of service and support that we have recieved.
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| | | Software Application Analyst
Arnie Park ( Memorial Health System )
We have been working with EBS for several years now and their attention to customer service is one of the best experiences I have had with IT vendors. As a software analyst I have worked with many vendors over the years and most experiences have been less satisfying. EBS attention to customer satisfaction should be the standard. I would recommend their company and products without reservation.
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| | | Excellent Service and Support!!!
Doug Levy ( University of Michigan )
EBS hosts our Lotus Domino application. They are an outstanding company by every measure. The system is always up, the staff is always readily available to immediately answer our questions and they consistently "go the extra mile" to ensure customer satisfaction. I highly recommned Essential Business Software, Inc for anyone needing Domino hosting services. They are an excellent, cost-effective solution providing outstanding service and support.
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