What is New in Release 10?

When we built Version 1 in 2003, spam was the major issue. We were dealing with people trying to sell you something and filling your Inbox with unwanted commercial email messages.

The Rules of Email have changed. Spam are relatively harmless sales attempts. Fraud and Malware such as Cryptolocker (and its variants), however, are very costly attempts at theft. SpamSentinel 10 is our response to these new outbreaks. It aggressively blocks messages to minimize user impact. You will notice more blocked messages with SpamSentinel 10.

For fraud and phishing, we continue to innovate with InboxGenius, which is an evolving approach to stop the wide variety of attempts to steal money and information from organizations via targeted phishing attacks.

New Anti-Spam Engine

We have again replaced one of our three main engines with an engine which has better a blocking rate than its predecessor. This will reduce the need to whitelist. Whitelists provide an opening in protection through which spam and viruses can enter.

More Aggressive Spam Blocking

R10 takes a more aggressive blocking approach. It will move messages to the quarantine or delete them if they are high probability spam without user review. There are too many spam messages with URL links to malicious sites to risk a user clicking the link and downloading a malicious virus.

Phishing

Phishing is an attempt to steal. Fraud attacks are attempts to steal money and information from organizations via targeted phishing attacks.

R9 companion product InboxGenius tackles fraud and phishing by using organizational knowledge inside email and corporate address books to identify forgeries.

Email Sender Identity

Identity in email is the next Best Practice. Email as an anonymous medium is susceptible to misuse and abuse. Recognizing a sender is a very strong indicator of good mail, and helps sort out incoming mail. Conversely, unknown senders also helps separate out incoming mail, too.

For example, strangers do not walk directly into the CEOs office from outside. They must go to a “waiting room”. Likewise, their email should not be allowed directly into the CEO’s Inbox without the CEO’s permission either. We have developed technology that can protect the Inbox from “Outsiders” (unknown senders) by putting them all into a "waiting room" aka "-Other Inbox". That email can be left in the "waiting room" forever. Or, the CEO can decide to allow the message into the Inbox by dragging and drop. Then, future emails from that sender will always appear in the Inbox.

This is our strongest feature protecting the Inbox, using sender Identity to protect the Inbox.

You can see a list of component updates and bug fixes here: Improvements in Version 10